GDPR Rights and Data Protection

Last Updated: January 2025

At motioncascade.com, we respect your privacy and are committed to protecting your personal data. This page explains your rights under the General Data Protection Regulation (GDPR) and Australian Privacy Principles.

Data Controller Information

The data controller responsible for your personal information is:

Company Name: motioncascade.com

Address: 179 Zinc Street, Oran Park NSW 2570, Australia

Email: support@motioncascade.com

Alternative Contacts:

Your Data Protection Rights

Under GDPR and Australian privacy law, you have the following rights regarding your personal data:

1. Right to Access

You have the right to request copies of your personal data. This allows you to receive a copy of the personal information we hold about you and check that we are processing it lawfully.

How to exercise this right: Submit a request to support@motioncascade.com with "Data Access Request" in the subject line. We will provide your data within 30 days.

2. Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you. This enables you to have any incorrect or incomplete information corrected.

How to exercise this right: Log into your account to update your information directly, or contact us at support@motioncascade.com to request corrections.

3. Right to Erasure

You have the right to request deletion of your personal data in certain circumstances. This is also known as the "right to be forgotten." This right applies when:

How to exercise this right: Send a deletion request to support@motioncascade.com with "Data Deletion Request" in the subject line. We will process your request within 30 days, subject to any legal obligations to retain certain data.

4. Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances. This right allows you to ask us to suspend processing when:

How to exercise this right: Contact us at support@motioncascade.com explaining why you want to restrict processing. We will respond within 30 days.

5. Right to Data Portability

You have the right to request transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format. This applies to data:

How to exercise this right: Email support@motioncascade.com with "Data Portability Request" in the subject line. We will provide your data in a portable format within 30 days.

6. Right to Object

You have the right to object to processing of your personal data in certain circumstances, including:

How to exercise this right: Send an objection to support@motioncascade.com. For marketing emails, you can also click the unsubscribe link in any marketing email.

7. Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significant effects on you.

We do not currently engage in fully automated decision-making. If this changes, we will update this policy and provide appropriate safeguards for your rights.

How to Withdraw Consent

Where we process your personal data based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before the withdrawal.

To withdraw consent:

Managing Cookie Preferences

We use cookies to enhance your experience on our website. You have full control over which cookies you accept:

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled. They include:

Analytics Cookies

These cookies help us understand how visitors use our website. You can opt out of analytics cookies through:

Marketing Cookies

These cookies track your browsing activity to deliver relevant advertisements. You can disable marketing cookies by:

To manage cookies: Click the cookie settings link in our website footer or contact us at support@motioncascade.com.

Processing Lawful Basis

We process your personal data based on the following legal grounds:

Consent

We process certain data based on your explicit consent, such as marketing communications and optional cookies.

Contract Performance

We process data necessary to provide our services and fulfill our contractual obligations to you.

Legal Obligations

We process data to comply with legal requirements, such as age verification and financial record-keeping.

Legitimate Interests

We process data for our legitimate business interests, such as fraud prevention and service improvement, while ensuring your rights are protected.

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal data:

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and within 72 hours of becoming aware of the breach.

The notification will include:

International Data Transfers

Your personal data may be transferred to and processed in countries outside Australia and the European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or process personal data from children. If you believe we have collected data from a child, please contact us immediately at support@motioncascade.com.

Response Timeframes

We are committed to responding to your data protection requests promptly:

We will acknowledge receipt of your request within 48 hours and keep you informed of progress.

Verification Process

To protect your privacy, we may need to verify your identity before processing certain requests. Verification may require:

We will only use verification information for identity confirmation and will not retain it longer than necessary.

Fees and Charges

We do not charge fees for most data protection requests. However, we may charge a reasonable administrative fee if:

If a fee applies, we will inform you before processing your request.

Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority.

Australian Residents

Contact the Office of the Australian Information Commissioner:

EU/EEA Residents

Contact your local data protection authority or the authority in the EU member state where you reside, work, or where the alleged infringement occurred.

Updates to This Policy

We may update this GDPR rights page to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

Contact Us

For questions about your data protection rights or to exercise any of your rights, please contact us:

Email: support@motioncascade.com

Alternative Contacts:

Mailing Address: 179 Zinc Street, Oran Park NSW 2570, Australia

We are committed to protecting your privacy and will respond to all requests in accordance with applicable data protection laws. Your trust is important to us, and we take our responsibilities seriously.

Additional Resources

For more information about data protection and your rights: